Return and Exchange Policy

Return & Exchange Policy

Last Updated: 17th February, 2026.

At Way2Learn, we are committed to providing high-quality educational programs and services. We understand that circumstances may change, and this Return & Exchange Policy outlines the conditions under which refunds, returns, or exchanges may be processed.

1. Program Enrollment & Service-Based Purchases

Because Way2Learn primarily offers educational services and digital learning programs, refunds and exchanges are subject to the terms below.

a) Before Program Commencement

• A full refund may be requested within 14 days of enrollment, provided the program has not yet started.

• Any administrative or registration fees (if applicable) may be non-refundable.

b) After Program Commencement

• Refund requests made after a program has started may be eligible for a partial refund, calculated based on sessions attended and administrative costs.

• No refunds will be issued after [Insert Percentage or Timeframe, e.g., 50% of the program duration has passed], unless under exceptional circumstances.

c) Missed Sessions

• Missed classes or sessions are generally non-refundable.

• Make-up sessions may be offered at the discretion of Way2Learn, subject to availability.

2. Digital Products & Learning Materials

For downloadable resources, recorded sessions, or digital materials:

• Due to the nature of digital products, purchases are non-refundable once accessed or downloaded.

• If you experience technical issues, please contact us for assistance.

3. Physical Materials 

If Way2Learn provides physical books or materials:

• Items may be returned within 14 days of receipt if unused and in original condition.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Damaged or defective items must be reported within 3 days of delivery.

4. Exchanges

• Exchanges may be permitted for switching to another program of equal value before the program begins.

• Any price differences must be paid if transferring to a higher-priced program.

• Transfers are subject to availability.

5. Cancellations by Way2Learn

If Way2Learn cancels a program due to unforeseen circumstances:

• Participants will receive a full refund, or

• The option to transfer to a future session at no additional cost.

6. Exceptional Circumstances

Refunds or credits may be considered in cases of:

• Medical emergencies

• Relocation

• Other documented exceptional situations

Supporting documentation may be required.

7. How to Request a Refund or Exchange

To request a return, refund, or exchange, please contact us with:

• Full name

• Program enrolled in

• Reason for request

• Proof of payment

Contact Details:
Way2Learn
Email: way2learn@gmail.com
Phone: 055487923 / 0208990030

Requests will be reviewed within 14 business days.

8. Policy Updates

Way2Learn reserves the right to modify this Return & Exchange Policy at any time. Updates will be posted on our website with the revised date.